Frequently asked questions
Mobility Scooters
Mobility scooters are beneficial for individuals with disabilities, older adults, or anyone with limited mobility due to injury or illness.
Yes, mobility scooters are designed to be user-friendly and easy to operate. They usually have simple controls, such as a throttle lever and brakes, making them accessible to most users.
The range of a mobility scooter depends on various factors, such as the battery size and terrain. On average, most mobility scooters can travel between 10-30 km on a single charge.
When you’re using your motorised mobility device, you have to follow the rules for people walking on the road. Additionally, make sure to follow the specific road rules in Queensland that apply to using motorised mobility devices.
- Walk on the sidewalk or on nature strips whenever you can.
- When crossing the road, take the shortest and safest path.
- Don’t go faster than 10 kilometres per hour.
- Follow the other rules for people walking on the road.
In Queensland, motorised wheelchairs or mobility scooters used on footpaths or roads must be registered, and registration is free. There is no minimum age requirement. Two-seated devices are allowed, with at least one user having mobility difficulties.
Many public transportation systems accommodate mobility scooters, but it’s recommended to check with your local transportation authority for their specific rules and regulations. It is recommended to have a smaller, travel-friendly mobility scooter for these instances.
Yes, you can take a foldable mobility scooter on a plane. Ensure it meets size requirements (no more than 86cm high when folded), use permitted non-spillable batteries, and make necessary arrangements with the airline, such as informing them about the scooter’s specifications during booking. Most airlines allow free check-in for mobility scooters, but it’s recommended to confirm details and conditions beforehand.
Yes, mobility scooters are designed for both indoor and outdoor use. However, it’s important to consider the size and manoeuvrability of the scooter to ensure it can navigate through doorways and tight spaces.
Mobility scooters come in different types for different needs. Some are for indoor use, some for outdoor use on rough ground, and there are also ones you can fold up and carry. There are special scooters for heavier people, and others are made for specific situations, like living in a hilly place or needing to go shopping easily. So, you can pick the scooter that fits what you need.
Yes, many mobility scooters can be personalised just for you! You can adjust the seats and armrests and add cool stuff like baskets for your things. You can even wrap your scooter in any design or colour you like to make it super special.
It is also possible to wrap your mobility scooter in any design or colour.
Regular maintenance is essential to keep your mobility scooter in good working condition. This includes checking the battery, tires, and brakes, as well as keeping it clean and storing it properly when not in use. It’s also recommended to have the scooter serviced by a professional periodically.
Lift Chairs
A lift chair is not your average recliner; it comes with an impressive feature—a robust lifting mechanism in its base designed to assist you in effortlessly standing up or sitting down. This lifting capability is conveniently controlled through a remote, adding a touch of magic to the experience. When you’re not utilising the lifting function, the chair transforms into a cosy recliner, allowing you to relax in various comfortable positions.
Lift chairs stand out as essential tools for older individuals in retirement homes. They provide residents with the independence to sit and stand on their own, reducing the need for constant assistance from staff. Additionally, these chairs come with extra safety features like a robust frame and a seatbelt to enhance stability and lower the risk of falls.
When searching for lift chairs for older residents, several considerations come into play. It’s crucial to examine the chair’s weight capacity, dimensions, and design to ensure suitability for everyone. Additionally, take a look at the fabric used to ensure optimal comfort.
To keep lift chairs in tip-top shape at retirement spots, make sure to check them out often—especially the lifting part—to guarantee they’re working smoothly. Give them a good clean regularly, focusing on the upholstery and the remote control, so no germs play party crasher. And for the cleaning routine, stick to what the manufacturer suggests.
Make sure to stick to the safety rules when using lift chairs. Don’t use them as a moving vehicle; they’re just for sitting and standing, not cruising around.
At Agility Healthcare, we’ve got you covered with a diverse selection of lift chairs. Our range ensures that you can find the perfect fit without straining your budget.
At Agility Healthcare, we offer a variety of sizes to ensure a perfect fit for our customers. We believe lift chairs work best when customised to the user for optimal comfort and results. Visit our store and engage with our welcoming staff. They are here to assist you in a friendly and approachable manner. Our team is dedicated to creating a positive experience for you, ensuring all your questions are answered with ease.
The main distinction between a lift chair and a recliner lies in their intended use. Lift chairs are crafted to aid with mobility, assisting individuals in standing up and sitting down. On the other hand, recliners prioritise comfort and relaxation.
Adjustable Beds
An adjustable bed is a type of bed that allows you to customise the position of the mattress and the base, providing various angles of elevation for your upper body, lower body, or both.
An adjustable bed works by using a motorised mechanism that allows you to raise or lower different sections of the bed, such as the head or foot, to achieve your desired position.
Adjustable beds in Australia are a must-have for anyone over 50 years old! They’re not just about comfort and better sleep; they’re also legends for increasing your mobility.
For specific health stuff, these beds are champions. They can help with snoring, acid reflux, and even improve circulation. If you’ve got any health conditions or just want a ripper night’s sleep, an adjustable bed is the go. You’ll be snoozing like a champ in no time!
No, adjustable beds are not only for medical purposes. While they can provide relief for certain medical conditions, they are also suitable for anyone looking to enhance their sleep experience and overall comfort.
Yes, you can purchase adjustable beds online. Agility Healthcare offers a wide selection of adjustable beds with detailed product descriptions, customer reviews, and delivery options.
Wheelchairs
A wheelchair is a device with wheels that is used for mobility by individuals who have difficulty walking or are unable to walk.
A manual wheelchair requires the user to manually propel themselves by pushing the wheels or being pushed by an attendant, while a power wheelchair is battery-operated and powered by a motor.
When choosing a wheelchair, consider factors such as your mobility needs, lifestyle, body size, weight capacity, and the terrain you will be navigating.
Yes, there are manual wheelchairs available with various features such as lightweight frames, ergonomic designs, and power-assist options to help individuals with limited upper body strength.
Regular maintenance includes checking tyre pressure, cleaning the wheelchair, lubricating moving parts, and ensuring that all components are in good working condition.
Yes, power wheelchairs are designed for both indoor and outdoor use. However, it’s important to choose a model that suits your specific outdoor mobility requirements.
The battery life of a power wheelchair varies depending on factors such as the model, terrain, user weight, and usage. Generally, power wheelchair batteries can last anywhere from a few hours to a full day on a single charge.
Yes, both manual and power wheelchairs can be easily transported. Folding or collapsible manual wheelchairs are particularly convenient for travel, while power wheelchairs may require additional considerations such as battery removal or securing for transportation.
Yes, there are numerous accessories available for wheelchairs, including cushions, backrests, armrests, trays, cup holders, and storage bags, among others. These accessories can enhance comfort, convenience, and functionality.
Walking Aids
Walking aids are devices designed to assist individuals with mobility challenges. They can benefit people with injuries, disabilities, or those recovering from surgery who have difficulty walking independently.
There are various walking aids, including canes, crutches, walkers, rollators, and mobility scooters, each designed to cater to different needs and levels of support.
The type of walking aid you pick depends on how easily you can move, your balance, and what you need. Talk to a healthcare professional or a physical therapist to get suggestions that fit you best.
Generally, walking aids need routine maintenance like cleaning and checking for wear and tear. Follow the manufacturer’s instructions and inspect your device regularly to ensure it remains safe and effective.
It’s recommended to consult with a healthcare professional or physical therapist for proper fitting and usage guidance. They can ensure your walking aid is tailored to your needs.
Many walking aids come with weight limits. It’s crucial to choose a device that can support your weight, and consulting a healthcare professional can help you make the right choice.
Most walking aids are designed to be portable. However, consider factors like transportation and accessibility at your destination when travelling with your aid.
The proper height for your walking aid is typically at wrist level when your arms are relaxed at your sides. Follow the manufacturer’s instructions for adjusting the height.
Always use your walking aid on a stable surface, take your time, and be mindful of your surroundings to prevent accidents. Learning to use your aid correctly is essential for safety.
Yes, walking aids can be beneficial during recovery to reduce strain and support mobility. Consult your healthcare provider to determine the best time to use one and when it’s safe to discontinue use.
Daily Living Aids
Daily living aids are products or devices designed to assist individuals with disabilities or limited mobility in performing activities of daily living, such as bathing, dressing, eating, and moving around.
Daily living aids can benefit individuals with disabilities, seniors, or anyone with limited mobility due to injury, illness, or ageing.
Daily living aids can help with a variety of scenarios and circumstances that arise in daily life, such as assistance with eating and cooking, house assistance, bathroom and toilet assistance, dressing assistance, continence assistance, reaching assistance, and rehabilitation assistance.
To choose the right daily living aid, consider your specific needs, consult with healthcare professionals or occupational therapists, and read product reviews to ensure the device meets your requirements.
Daily living aids can be purchased from medical supply stores, online retailers, pharmacies, and some department stores. Additionally, some healthcare organisations or insurance providers may offer assistance in obtaining these aids.
Some insurance plans may cover the cost of certain daily living aids. It is best to check with your insurance provider to determine coverage options.
Each daily living aid will come with specific instructions for use and maintenance. It is important to read and follow these instructions carefully to ensure safe and effective use. Regular cleaning and inspection for wear and tear are recommended.
Yes, daily living aids can be used temporarily, such as during recovery from surgery or injury. Many aids are designed to be easily adjustable or removable to accommodate changing needs.
While some daily living aids can be used without professional assistance, it is always advisable to consult with healthcare professionals or occupational therapists to ensure proper usage and minimise the risk of injury.
Return and exchange policies may vary depending on the store or online retailer from which you purchased the daily living aids. It is recommended to review the return policy before purchasing to understand your options in case the aids are not suitable for your needs.
Agility Healthcare FAQ
Our mobility products have been designed for effortless assembly and user-friendly operation. While we generally deliver you a ready-to-go product, you can easily set them up and start using them at home immediately upon delivery, without the necessity of professional assistance. Furthermore, our team is constantly on hand to offer guidance and support should you need any assistance.
Our range of mobility aids is tailored to address a diverse range of requirements. Whether you’re in the process of recovering from an injury, managing a temporary condition, or confronting enduring mobility difficulties, we have an appropriate solution for you. Our products are crafted to accommodate your evolving circumstances and deliver dependable assistance.
Certainly, our mobility aids are built with versatility in mind, making them suitable for a range of settings. You can utilise our products indoors and outdoors, providing you with the assurance to navigate your daily activities with ease. To enable us to effectively recommend the most suitable product for your requirements, please raise any important factors with our friendly team along with your enquiry.
Mobility aids play a crucial role in enhancing your daily life, offering greater accessibility and independence. These tools enable you to move with ease, participate in a wide range of activities, and regain a sense of autonomy over your mobility, leading to an overall improvement in your well-being.
Agility Healthcare provides an extensive selection of mobility aids, which encompasses items like mobility scooters, walking assistance equipment such as rollators and walkers, wheelchairs, adaptable seating solutions, and various accessories, all aimed at seamlessly integrating mobility into daily life.
Yes, at our Agility Healthcare shop, lift chairs are available in various sizes, styles, and materials to cater to different preferences and home décor.
We also offer home demonstrations of our products according to your needs.
Operating the chair is easy with the included remote control, which allows you to adjust the chair’s position for maximum comfort and support.
Yes, at our Agility Healthcare shop, adjustable beds are known to offer benefits for conditions such as back pain, acid reflux, and poor circulation by allowing users to find optimal sleeping positions.
Yes, at our Agility Healthcare shop, adjustable beds are available in various sizes to accommodate different mattress dimensions.
Stop by our store and have a chat with our welcoming staff. Take the opportunity to try out different adjustable beds and discover the one that suits you best. Our team is here to make your experience enjoyable and to assist you in understanding everything effortlessly.
Visit our store and engage with our welcoming staff. They are here to assist you in a friendly and approachable manner. Our team is dedicated to creating a positive experience for you, ensuring all your questions are answered with ease.
Yes, certain customisation options are available at our Agility Healthcare shop, such as adding storage accessories, lights, and upgraded batteries. Check with our team for compatible modifications.
Yes, Agility Healthcare offers home demonstrations to ensure that our products, including lift chairs and mobility scooters, are the perfect fit for your home and lifestyle. Contact us to schedule a convenient home demo.
At Agility Healthcare, we prioritise your mobility and comfort. Our mobility scooters are designed for durability, ease of use, and customisation options, ensuring a perfect fit for your lifestyle.
Agility Healthcare offers delivery services across all of Australia for a variety of mobility solutions, ensuring your selected products are conveniently delivered to your doorstep.
Government Funding
NDIS is like a special program in Australia to help kids and grown-ups with disabilities. It gives them a plan that’s just for them, with money to get the support they need. The cool part is, they get to pick what help they want and who gives it to them.
Yes, you can get a mobility scooter through the NDIS (National Disability Insurance Scheme) in Australia. The NDIS provides support and funding for assistive technology, including mobility scooters, based on individual needs and the goals outlined in your NDIS plan. Just discuss your mobility requirements during your planning meeting, and if it’s deemed necessary, it can be included in your plan.
For NDIS qualification, individuals must fall within the age range of 9 to 65 years old, and they need to be Australian citizens. Additionally, their disability should be of a permanent or significantly impairing nature, typically requiring specific support to carry out daily activities.
You can check more information
In Australia, a home care package is government help for older people to stay independent at home. It includes personalised services like personal care, nursing, and help around the house.
To qualify for a home care package in Australia, contact My Aged Care for an assessment of your care needs. Based on the assessment, you’ll be assigned a care level (1 to 4) and placed on a waitlist for a suitable package. Eligibility factors include age, care requirements, and the ability to live independently at home.
Palliative care supports people in living their lives to the fullest, ensuring comfort while dealing with a life-limiting or terminal illness. It addresses and treats various symptoms, whether they are physical, emotional, spiritual, or social. Since palliative care is tailored to individual needs, it provides personalised assistance for a better quality of life.
To get eligible for palliative care, you need to be approved by the Medical Aids Subsidy Scheme (MASS), and a special clinician will check what you need. They’ll help you fill out a form and send it to MASS for approval. The kind of clinician you see depends on the help you’re asking for. You can check more information here
https://www.qld.gov.au/health/support/equipment/subsidies